privacy policy & use

Privacy and safety

Your personal information. You leave it with us, because that needs to be done if you want us to help you find a home that meets your requirements. But we can imagine that you want to know why we ask for your personal information and what we do with it. Let us explain it here. And if you have any remaining questions after reading this page, please let us know via our customer service.

Very safe

All information you give us is stored behind lock and key. We do this using one of the most advanced technologies: Secure Socket Layer (SSL). In short, people who have nothing to do with your information, simply cannot access it. If we give your information to others – below you will find when and why we do this – we demand that they deal with that information as careful as we do and that it is used for the intended purpose. If you have a feeling this is not the case, please inform our customer service.

Personal

Often we use your information to offer a personalized search experience. We adapt what you seek in the HONQ app to your interests. The one home seeker will be pleased with a farmhouse in Heereveen, the other with a condominium the heart of Amsterdam. We use information from your preferences, history, (possibly) the preferences/history of your partner and (possibly) the characteristics of the home you have for sale. In addition, we use your  IP-address and cookies. Below you can read more on cookies.

What do we do with your information?

We use your information for several purposes. Below is a listing. We use information received from you, but also information that we gather ourselves. For instance, information on the use of the HONQ app.

What don’t we do with your information?

We will never use your information for anything else than to help you find your dream home, to get you in touch with the seller, the realtor or a mortgage provider. We will also never sell your information to others.

Is your information incorrect or do you have other questions?

Is something wrong or do you want to check your information, please contact our customer service.

Do you want to stop using our app?

If you no longer want to use the HONQ app you can remove your profile via the settings page. It will no longer be possible to log in. Your information will be anonymized. Once you remove the app from your phone, you will be completely removed from the HONQ platform.

Changes

Sometimes it is necessary to change this Privacy Statement, for instance to adapt it to new legislation. We have the right to do so. If a change takes place, we will publish the changed Privacy Statement on this page and list the date of change above the statement.